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Accessibility statement

This accessibility statement applies to the website of the Office of the Police and Crime Commissioner for Lincolnshire, located at www.lincolnshire-pcc.gov.uk

This website is run by the Office of the Police and Crime Commissioner for Lincolnshire.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

A new website is currently in development that will meet all of the accessibility criteria listed above. This is scheduled to be in place April 2023.

 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: lincolnshire-pcc@lincs.police.uk

Call: 01522947192

Write to us: Office of the Police and Crime Commissioner, Lincolnshire Police Headquarters, Deepdale Lane, Nettleham, Lincoln, LN2 2LT

We’ll consider your request and will aim to respond as soon as possible (and no later than 20 working days).

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Email: lincolnshire-pcc@lincs.police.uk

Call: 01522947192

Write to us: Office of the Police and Crime Commissioner, Lincolnshire Police Headquarters, Deepdale Lane, Nettleham, Lincoln, LN2 2LT

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Contacting us

Email: lincolnshire-pcc@lincs.police.uk

Call: 01522947192

Write to us: Office of the Police and Crime Commissioner, Lincolnshire Police Headquarters, Deepdale Lane, Nettleham, Lincoln, LN2 2LT

 

Technical information about this website’s accessibility

The Office of the Police and Crime Commissioner is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

The content listed below is non-accessible for the following reasons:

Our current website software does not provide the functionality to meet the accessibility requirement or make the required changes. This is why we have commissioned the development of a new website, which is due to be live April 2023.

 

Non-accessible content

Navigation

  • There is no visible keyboard tab focus on the news article images.
  • You cannot skip to the main content when using a screen reader
  • There is no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
  • When the page is zoomed in at 200% or higher, the submenu options from the hamburger menu do not receive a visible focus indicator.

Text

  • Grey text fails on white
  • The logo in the footer does not have accessible text.
  • The back to top button does not have accessible text.
  • You cannot modify the line height or spacing of text
  • There is no language translation option
  • You cannot change colours, contrast levels and fonts
  • There is no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
  • It’s not possible for users to change text size without some of the content overlapping.

 

Images

  • Some images, such as the latest news article images do not have accessible text.
  • The logo image in the footer does not have accessible text.

Where the website software allows, we have added alternative text to images that are not simply used for decorative purposes. This means that people using screen readers can access the information within the image.

Some images do not have alternative text, such as latest news images, as the current software does not provide an option to do so. Where this is the case, and where we can, we have made sure that any necessary information within the image is included within the wording the webpage.

We are currently in the process of developing a new website, using different software that allows for further accessibility options including alternative text options. This website is due to be live by April 2023.

We will ensure that future images, such as charts or infographics, have alternative text, or text surrounding the image to explain the information it contains.

 

Embedded forms

  • The iframe around the form does not have accessible text
  • aria-label attribute cannot be used on a span with no valid role attribute. Refers to the four 'Required to answer' inputs. I.e. <span aria-hidden="false" class="required-star" aria-label="Required to answer"></span>

We currently use Microsoft Forms embedded on the webpage which causes accessibility issues above.

We are currently in the process of developing a new website, using different software that allows the creation of accessible online forms. This website is due to be live by April 2023.

 

Embedded video

Some embedded video does not include closed captions.

The accessibility of embedded video content is dependent on the standards reached by the third-party provider. Where possible we will make use of features such as subtitles or transcriptions within the same webpage to ensure our content is accessible.

A new website is currently in development that will meet all of the accessibility criteria listed above. This is scheduled to be in place April 2023.

 

PDF documents

Some older pdfs do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

We will ensure that, where possible, information is in html format on a webpage. Where we need to upload a pdf, we will make sure staff are trained to create accessible documents and utilise software to identify and rectify accessibility issues.

 

Content that’s not within the scope of the accessibility regulations

 

Pre-recorded video

Some pre-recorded videos don’t have an audio captioning or description, so the information in them isn’t available to people who cannot see or hear the video content. This doesn’t meet WCAG 2.1 success criterion 1.2.2, 1.2.3, 1.2.5.

When we publish new video content, we’ll make sure to add audio captioning or descriptions.

 

Changing language, colours, contrast levels and fonts

You cannot change the language of the website, colours, contrast levels or fonts on our website.

A new website is currently in development that will meet all of the accessibility criteria listed above. This is scheduled to be in place April 2023.

 

PDFs and other documents published before September 2018

Some our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. Where we can, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

We will avoid publishing pdfs or word documents, but where we need to, we will ensure that they meet accessibility standards.

 

Non-compliance with the accessibility regulations

A new website is currently in development that will meet all of the accessibility criteria and rectify all accessibility issues and non-accessible content listed above. This new website is scheduled to be in place April 2023.

Training is in place to ensure that website content creators provide accessible content, such as:

  • uploading content as html rather than uploading pdf documents.
  • where a pdf document is required, ensuring that it is fully accessible.
  • Adding alternative text to images and graphs.
  • When we publish new content we’ll make sure our use of images meets accessibility standards.
  • The accessibility of embedded video content is dependent on the standards reached by the third-party provider. However, where possible we will make use of features such as subtitles or transcriptions within the same webpage to ensure our content is accessible.

 

What we’re doing to improve accessibility

We are always open to suggestions, additions or the reporting of accessibility problems. Users can use the contact details supplied above.

We have made the following improvements:

  • Removed a number of pdf document attachments and uploaded the content as a html web page
  • Ensured all page titles should be unique on the browser window tabs
  • Reviewed video iframes resize and response to different devices.
  • We have developed a web guide to ensure all web authors are creating content that is accessible, including pdf documents that need to be uploaded to the website
  • Where we can, we have added alternative text to images that are not simply used for decorative purposes, so that people using screen readers can access the information within the image.

We are aware that the website software we use is very limited in terms of creating accessible content. A new website is currently in development that will meet all of the accessibility criteria listed above. This is scheduled to be in place April 2023.

We plan to annually review website accessibility and ensure that any new pages or PDFs and other online documents conform to web accessibility criteria.

 

Preparation of this accessibility statement

This statement was prepared on 1 September 2020.

We last updated this accessibility statement on 2 February 2023 to include all accessibility issues with this current website and actions being taken.

This website was last tested on 2 February. The test was carried out by the Communications Manager.

We checked a broad sample of pages on the website, including the homepage and a selection of other pages. We used a free-to-use developer tool which checks each page against standard accessibility issues. A manual audit was also conducted using Google Chrome on Windows 11 on a 15 inch screen. Each of the issues was logged, and an action plan formed and implemented within the development of the new website, which is due to go live April 2023.