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Performance Framework

Introduction

The Police and Crime Commissioner (PCC) has a statutory responsibility to hold the Chief Constable to account for the performance of the force. One of the primary mechanisms by which the PCC meets this responsibility is the Public Assurance Meeting (PAM). This is a key governance meeting that is recorded and published online along with all the supporting reports and analysis provided by the force.

The PAM is held quarterly and is designed to provide transparency and insight into the holding to account process for the communities of Lincolnshire, and the wider public.

The overarching approach of the PCC to performance management is aligned with the Police Efficiency, Effectiveness and Legitimacy (PEEL) inspection criteria designed by His Majesty’s Inspectorate of Constabulary, Fire and Rescue Services (HMICFRS) plus the forces own performance framework. This integrated approach promotes efficient and effective monitoring, constructive challenge, and removes any unnecessary duplication of effort.

Performance Reporting & Analysis

There are 3 key elements to the reporting of force performance at the PAM, these are:

Force performance & workforce dashboards – These provide quantitative measures and indicators along with supporting contextual narrative to help explain and describe the forces current level of performance in key areas.

The PCC’s priorities – Written summary reports are presented by the force on areas designated as priorities by the PCC including those within the Police and Crime Plan.

Key Areas for Improvement (KAfI) – The PCC has identified 3 specific areas of policing in Lincolnshire where improvement is desired. These are:

  • Crime Reduction – Including Crime Data Integrity
    How will the force bear down on crime, ensure crime is recorded appropriately and identify any issues in complying with the national standards?
  • Public Contact Management – including Confidence and Satisfaction. How will the force communicate and manage contact with its communities, improve public confidence in Lincolnshire police and their satisfaction with the service they receive?
  • Violence and Harm Reduction – Including Violence Against Women and Girls (VAWG). How will the force reduce violence, specifically including VAWG, and protect the public from harm?

The Chief Constable provides a detailed verbal update on progress made in 2 of the three areas at each quarterly PAM.

The PAM process offers an opportunity for the PCC to hold the Chief Constable to account for force performance in the spirit of openness and transparency that is readily accessible to the public. In addition, the public also have an opportunity to further engage with the process by submitting written questions on force performance, to be answered by the Chief Constable at each PAM.

Force Performance - Supporting Documentation

Find further details of the Public Assurance Meeting (PAM), including archives of video recorded meetings, detailed performance reporting, and analysis with contextual narrative.